Door switch is a known issue
disappointedpopcorn
11/3/2019
I have had to take apart this microwave twice already and now, for the third time, the microwave thinks the door is open even when it's closed. As other reviews have stated, it's a known issue and I'm just going to chunk this microwave and buy a different brand. If someone is reading this and desperately needs the microwave to work tonight, unplug the power to the microwave, open the door and use a screw driver to pop in the two white tabs where the door pushes in. Unscrew the 10+ screws on the bottom plate of the microwave, and then stick your hand up and push the white tabs back into place (MAKE SURE you unplugged it, as you'll get a little shock otherwise...). Put the bottom plate back on and it'll work for a few months while you pick out a reliable microwave.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
works great
sue73
9/5/2019
appliance was added in kitchen of new home I bought and have been very pleased with ease of operation and quality of cooking
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Stopped heating at 1.5 years old
James2235
8/21/2019
Stopped heating at 1.5 years old. Of course, the warranty stops at 1 year. Really disappointed! This is not what you would expect from a $340 microwave. The fan and lights still work, but if you try to heat something, there is a loud buzzing noise and it does not heat the food.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great Features
DakotaNights
6/25/2019
Love my new appliances. So many features it's fun investigating in how to use them as I cook
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
One Year Later
Leelee60
5/20/2019
I purchased this microwave and almost one year to the date (5/10/18 and it's not 5/20/19) and the panel indicator is not working -- the inside lights and the microwave works -- but the clock and all the indicators on the panel are not working -- I do not have the option to cook food accordingly -- I am so vexed -- one year later and kaput -- now I can't find the receipt and what do i do? I know it should still be under warranty - give a day or tow or three ??
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Rarely Used. Highly Disappointed.
Tim Mc
5/5/2019
Bought on a Black Friday special in 2016. I travel a lot and it is rarely used. Probably 2-3 times per month. Last night I heated some cheese. It worked fine. This morning, tried to warm up pancakes and they wouldn't heat. Unplugged. Still, won't heat up. Ran quiet last night, this morning was really loud. I was really happy with this product, but less than 2-1/2 years old and now won't work. I'm highly disappointed.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Good buy for the price.
Kathy Apple
4/29/2019
I have had the microwave for 1.5 years. One of the interior lights has burned out and it looks like it is not an easy job to replace.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
25 months to live
56mouseman
3/11/2019
born 1/18/17 died 2/20/19 had the exact same problems a reviewer Kgriess.new one is now $150. more . loved it but it died to young.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Just get used to the settings to use.
GranC
2/14/2019
So far so good. My 3&1/2 yr old Kenmore Elite quit, sure aren't made like they used to be. This one doesn't have convection, but I only used it twice on the old one. The door handle looks close enough to the rest of the Elite appliances I have so that was nice.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Frustratingly intermittent
Kgriess
1/30/2019
We bought this microwave two years ago as part of a suite of 4 Whirlpool appliances we installed to replace outdated ones left by previous owners. Our decision to purchase this model was because it matched the refrigerator we has to choose as we had very few options that would fit in our space in our older home.
As someone else noted, the issues we are having is that the light doesn't always come on when we open the door and when this happens, and we try to start it, it gives us the message to open/close door and will not start. I have to keep opening and closing it until the light at least flickers so I know it will start. Also, we have the same problem sometimes after cooking and closing the door - the "end" message will not go away and I usually have to hit cancel or it will continue to beep reminders as if we didn't take out what we just heated up, even though we already removed it. I assume there is a connection problem somewhere, but since I just saw we are beyond the one year warranty, assume we are on our own for fixing or replacing. Very disappointed as we purchased 4 appliances and spent quite a bit of money to only have this one go bad so quickly.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Piece of Junk!
Rose01
1/29/2019
I purchased this model along with a Whirlpool refrigerator, range and dishwasher in September of 2016. The microwave suddenly stopped heating after just 2 years. I'm extremely disappointed in the quality of Whirlpool's appliances since I was told they were one of the best on the market. If I could give it 0 stars I would.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Poor Quality - Stopped working after 1.5 years
BJB-TX
1/27/2019
Was working fine, but the microwave stopped working in less than two years (1 year, 6 months). Of course, the warranty is 1 year. Everything seems to work, but it doesn't heat anything anymore.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Already not working for just over a year!!!
Strawberry 95
1/23/2019
The microwave was purchase through the builder of our new home and was installed in March 2017.We move in Aug. 2017. We dont use the microwave everyday. I was about to use it today but there was a message that says open/close door. I followed the instructions but the same message keeps appearing and it was not working. The outer appearance looks nice but I cant believe that the microwave was less than 18 months and it was not working already!!! So disappointed!!!
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
RUNS BUT WON'T HEAT ANYTHING
Debra_SC
1/20/2019
Over range Microwave Model WMH3219CS-1; SN TR44639305. Manufac Dt Nov 2014. It is not heating anything when it runs. Could not find this model on your website but dit on my phone??? Interesting.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
The WiFi Killer
MarkLinDC
1/13/2019
Whenever this microwave is running, nearby WiFi stops working. It does not appear to be well shielded.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Love the jingle.
JARH
1/7/2019
We bought this for our new house, which we just moved into one month ago - and are very happy, thus far.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Only a year of use and having problems
Xgui
1/2/2019
The microwave came with a new home. First used in it July 2017. Did not use it daily until January 2018. Started having problems about 2 weeks ago. It seems like the door switch is bad. Light flickers or does not come on when door is open. After cooking is done the END indicator stays on when the door is open and closed. The installation and owners manual are poor. No troubleshooting info. Reading the others reviews here it is apparent that the door switch is a common defect and the company should make repairs for free,
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Quit working
Scott18
12/28/2018
We have only had this unit for less than 2 years. A week ago it didn't shut off when I opened the door to stir some soup. Now it won't come on at all. It just says to open/close the door, but it doesn't come on.
Originally posted on Whirlpool.com
No, I do not recommend this product
Design
Easeofuse
Quality
Value
6 Months and NOW doesn't work.
Nikki1725
12/12/2018
We've had this microwave for less than six months and it started malfunctioning. When you try to heat up something, a message comes on saying to "open and close the door" and nothing happens, it does not function.
An hour later, it starts working again...Technician says it is a known door switch issue. My previous GE worked for 17 years, and the only reason I purchased this was because the Handle broke and it was time for an updated look. I am sad I bought this.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Got with new house. Now will not turn on
E$force
12/8/2018
We got the microwave with our new home in April of 2017. Light inside would periodically not turn on. Now microwave not power on at all. Great timing. No longer under warranty
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Stopped working after warranty
Holdingforty
11/11/2018
Microwave came with our new home purchased in May of 2017, about 3 months ago my husband opened the door and it didn't shut off it kept going wth. Then on several occasions I would close the door and try and start it and it world say the door was open, I would have to shut it a few time in order for it to realize the door was indeed closed. Well yesterday morning it decided it's not going to shut at all the top latch is broken. We had issues with Whirlpool at our last home and now it looks like it started with Whirlpool here we will be replacing all our Whirlpool appliances again.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Quality
Soundlevels
Value
Door switch issues
lsquier17
11/6/2018
We've had this microwave for two years and the door switch started malfunctioning. Sometimes would disconnect and go off when you opened the door. When you close the door a message would say, open and close door. But nothing would happen and microwave would not function. However, it would sometimes come back on by itself and start functioning. Technician said it was a known door switch issue and it would be cheaper to buy s new one rather than repair the switch. Same price. I hope they've resolved the switch issue because we like the microwave.
Originally posted on Whirlpool.com
Yes, I recommend this product
Great microwave
Jibanyan10
10/8/2018
This item wAs provided by our builder and a month old already, everything is great except dont include the extra grilling tray when its heating up because it cause spark inside.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Started out ok
Val23
9/26/2018
We purchased this microwave a few years ago during renovation. Finally got installed about 6 months ago (you know how reno goes). At first the only quirk was that I couldn't turn the exhaust fan off. Just kept cycling high, med, low and back to high. Eventually it found its way to off. That only happened once. Been fine since. Then the interior light started to not operate as it should. When I opened the door it would flash on and off several times. Or when I open the door it just didn't come on. Ok - something wrong with the bulb must be a short. However, the next and will be our final quirk - my husband was using it, opened the door and it didn't shut off!! Thanks for the dose of microwaves. After that he tried testing it again and it kept saying to "open and close the door". We did. Still wouldn't start, told us again "to open and close the door".
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Many great features
Jesse13
8/23/2018
It even came with a metal tray to use inside of it.im still Leary of putting it in microwave lol encourage me someone.steams my bagels,pot roast,bakes potatoes remodeled my kitchen end up getting all whirlpool Apliances I'm happy with them all.
Originally posted on Whirlpool.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great features
Vicente V.
8/21/2018
Great appliance. Easy to use and fit our family needs.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Just out of warranty and it broke
NCGA
8/20/2018
Bought in June 2017 and the display just went dark. Had been fine until now, cooked great and was quiet. We had gotten four whirlpool appliances at same time and bought extended warranty on all but this one. Really disappointed.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Adequate
Swizzy
8/13/2018
Not extremely happy with it. We have had issues from the start.
Originally posted on Whirlpool.com
No, I do not recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
I love it
Elba72
7/24/2018
I had it for a while and I'm very happy with it. So now I bought a whirlpool refrigerator
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Love my Purchase
Beckers64
6/5/2018
I was searching for a new microwave when my old one died out on me. When I came acoss this one, I loved the features it had and of course the price. Blue light is really cool. Love the 3 speed fan, not real noisy like my old one. The light has 3 settings which I really like alot. The overall look of the microwave looks like I paid a lot more money, beautiful interior. Easy to use. Very satisfied with my purchase.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Advance technology...
Retired jarhead
5/28/2018
No complaints about this microwave overhead oven so far...
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Door opens and close with ease and low noise
Mark in Odenton
4/25/2018
I purchased this appliance a month ago and I like the the stainless steel look along with the ability to turn off the beeps while entering the cook time and change the beep sounds when it completes a cooking cycle. The door is easy to open and is quiet too operate with out the large clunk sound of other models. Thus makes the kitchen environment less noisy. The unit is not as powerful as other models of this size and can take a few more seconds to heat food to temperature. Not an issue but worth noting.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great features!
CLM2
4/23/2018
Tons of features. Quiet and nice looking. Best microwave I've ever had.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
very good microwave
brokendollar
4/11/2018
I bought this to replace the one that quit working.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great features .............
cuete
4/4/2018
Came with the new house I purchase and is easy to use. Works wonderful.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
1.9 ft3 microwave
papabehr
4/3/2018
purchased new as a GE replacement - cabinet face was noticed gouged - manufacturer stood behind with a $30 compensation that I felt was OK but not exceptional - cleans easy - operation is good (logical) - under light is dim and could hugely benefit from an LED bulb
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
great microwave
Baus
3/19/2018
Came with new construction and I like it. Very useful and easy to follow instructions.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Very Nice Microwave
brinew
3/13/2018
This microwave is wonderful, looks and works great
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
DIGITAL DISPLAY NOT VIEWABLE FROM ANGLE
Gperson
3/7/2018
THE DIGITAL DISPLAY IS DEFECTIVE AND WHIRLPOOL DOENT RESPOND TO HELP. THE DISPLAY CAN ONLY BE VIEWED FROM STRAIGHT ON AND ANGLES TO THE LEFT. AS YOU VIEW FROM THE RIGHT THE DISPLAY BECOMES VERY DIM. EVEN IN COMPLETE DARKNESS YOU CANT SEE THE DIGITAL DISPLAY. I SENT IN A SUPPORT CALL BUT NO RESPONSE. THIS IS A DEFECTIVE DISPLAY AND SHOULD BE REPLACED NO QUESTION. MY OTHER TWO MICROWAVES I HAD BEFORE THIS ONE COULD BE VIEWED FROM ANY ANGLE BUT NOT THIS WHIRLPOOL MICROWAVE. SHOULD HAVE RETURNED IT RIGHT AWAY. ALSO, THERE IS NO INSTANT START OTHER THAN 30 SEC BUTTON. SO YOU HAVE TO PRESS MULTIPLE TIMES TO GET A QUICK MINUTE OR TWO UNLIKE OTHER MICROWAVES THAT HAVE 1, 2 ,3 ,4 5, 6 INSTANT ON. THIS IS A GREATLY MISSED FEATURE AND WITH THE DISPLAY ISSUE FOR THE PRICE I WOULD NOT RECOMMEND THIS MICROWAVE.
Originally posted on Whirlpool.com
No, I do not recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great design - Simple To Use
Scott2010
3/6/2018
This was an upgrade from our new home builder. Excellent design, easy to use, consistent cooking.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Simple and easy to use.
RayZ
2/22/2018
So far it has proven flawless and it is easy to clean as well.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great features.
Ashsou88
2/14/2018
It took a minute to get used to, it's a little high tech compared to the other microwaves I've owned. Has a lot of features and a great display.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
I love this microwave!!!!
Angie76
2/13/2018
It Came with my home. I love whirlpool appliances!
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Shuts off mid-duration
SS2018
2/2/2018
This microwave has some type of sensor that shuts down mid-duration. The marquee shows "F4E4 Humidity Sensor", then completely shuts off. Please help! This is extremely frustrating.
Originally posted on Whirlpool.com
No, I do not recommend this product
Everything you need!
Ikey
1/31/2018
For a microwave you get everything you need, including the sensor cooking which only makes life easier.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Lots of options!
Patti60
1/30/2018
This microwave has lots of options! I have not tried the Sensor Cooking yet but I am sure that I will! It has plenty of room for larger casserole dishes. The rack is nice for multiple items.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Great Features and Efficient
Celeste70
1/30/2018
This product was in my new home purchased in December 2017. It has been fun experiencing the various features such as steam simmer; soften/melt; frozen entrée; and, on/off turntable. I also like have a shelf for cooking multiple items but haven't used it. The sensor technology ensures even and thorough reheating of food.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
Works great except....
Duffer02
1/27/2018
Purchased this microwave 6 months ago and for the most part it works great. However, since owning it we have gone thru 3 bottom lights which seems excessive, and we have had a miserable time finding replacement bulbs. We called Whirlpool and they sent the wrong parts. Currently waiting for service techs to figure out what is happening. One other negative is that control panel is very hard to see and could use backlighting.
Originally posted on Whirlpool.com
Yes, I recommend this product
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
micro
jeffducote
1/25/2018
sleek, sharp, blends well with kitchen, user friendly, 1100 watts I thought it would have been better to be at 1400-1500.came with the house
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
MicrowVe
Meg2
1/24/2018
Still in box. Will rate again. When my kitchen is done and the microwave is in place.
Originally posted on Whirlpool.com
Yes, I recommend this product
Incentivized Review
Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
